Privacy Policy

At Sognaré, we value your privacy and are committed to protecting your personal information. Our products include handmade crochet items, knitted shirts, women’s pants & Shirts, and accessories — and we ensure your data is handled responsibly.

1. Information We Collect

We may collect the following when you browse our website or place an order:

• Full name

• Email address

• Phone number

• Shipping & billing address

Payment details (processed securely by third-party providers such as Easypaisa, Bank transfer, or COD verification)

• Order history and preferences

Communication with customer support

2. How We Use Your Information

Your information is used to:

• Process and deliver orders

• Communicate order updates and support

• Improve our website and services

• Send promotional emails (only if you opt-in)

• Offer online payment discounts (5%)

3. Cookies

Our website uses cookies to:

• Improve your browsing experience

• Remember preferences and shopping cart

• Analyze website traffic

• You can disable cookies in your browser, but some features may not work properly.

4. Third-Party Services

We use trusted third-party services such as:

• Payment gateways (Easypaisa, Bank transfer)

• Shipping partners

• Analytics tools

These services only receive information necessary to perform their function.

5. Data Security

We take reasonable measures to protect your personal information, including encrypted transactions for online payments. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

• Access your personal data

• Request corrections or deletion

• Opt-out of marketing emails

7. Children’s Privacy

Our website is not intended for children under 13 years. We do not knowingly collect data from children.

8. Changes to This Privacy Policy

We may update this policy from time to time. Updates will be posted on this page.

9. Contact Us

For any privacy-related questions or concerns, you can contact us at:

sobanaziz965@gmail.com

WhatsApp: 03155892347